Terms of service

Terms of Service

Welcome to AlohaMango.
These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to these Terms.

1. Company Information

This website is operated by AlohaMango.
Throughout the site, the terms “we”, “us”, and “our” refer to AlohaMango.

For customer support:

Email: aalohamangoo@gmail.com

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You have permission from a parent or legal guardian

You agree not to use our products or services for any unlawful purpose.

3. Products & Services

We sell skincare and beauty-related products through our online store.

We reserve the right to:

Limit quantities of products
Change product descriptions or pricing at any time
Discontinue products without notice

We make every effort to display products accurately, but we cannot guarantee that your device’s display of colors will be completely accurate.

4. Orders

We reserve the right to refuse or cancel any order for reasons including:

Suspected fraud
Incorrect pricing
Product unavailability
Violation of these Terms

Once an order is placed, you will receive an order confirmation email.

5. Pricing & Payments

All prices are displayed in the applicable currency and may include VAT where required by EU law.

Payments are processed securely through third-party payment providers.

We do not store your payment information.

6. Shipping

Shipping times are estimates and may vary depending on location, customs processing, or carrier delays.

AlohaMango is not responsible for delays caused by:

Customs
Courier services
Events beyond our control

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Please review our Return & Refund Policy for information regarding returns, refunds, and cancellations.

8. Intellectual Property

All content on this website, including:

Logos
Branding
Images
Text
Product descriptions
Website design

is the property of AlohaMango and may not be copied, reproduced, or used without permission.

9. User Conduct

You agree not to:

Use the site for illegal activities
Attempt to hack or interfere with the website
Upload malicious code or spam
Misuse customer support services

10. Limitation of Liability

To the maximum extent permitted by law, AlohaMango shall not be liable for:

Indirect or incidental damages
Loss of profits
Delays or interruptions in service
Allergic reactions or misuse of products

Customers should always review product ingredients before use.

11. Privacy

Your personal information is handled according to our Privacy Policy and applicable EU data protection laws, including the GDPR.

12. Changes to Terms

We may update these Terms of Service at any time. Changes become effective immediately upon posting on the website.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable European Union consumer protection laws and the laws of the relevant member state where required.